Returns, Repairs & Resizing Policy (No Change-of-Mind Returns)

Returns & Repairs Policy

At Diamonds for Everyone, every jewellery piece is crafted with care. Because each order is custom-made or individually sourced,  we do not offer returns for change of mind. However, we always stand behind the quality of our jewellery.

✔ Returns for Faults or Issues

If your item arrives with any manufacturing defect, or you experience any issue within 30 days of delivery, we will:

·       Inspect the item

·       Repair it, or

·       Replace it, or

·       Offer a return and refund (only if the issue cannot be fixed)
To lodge a claim, please contact us within 30 days of receiving your order.

 

✔ Resizing Policy

          We offer:

·       Free resizing up to 2 sizes up and 2 sizes down.

·       If you require resizing beyond this range, additional charges may apply due to metal adjustment and structural changes.

 

✔ Change-of-Mind Policy

We do not offer returns or refunds for:

·       Change of mind

·       Wrong design selection

·       Customer-ordered incorrect specifications

This is because every piece is made to order or tailored to your selected diamond and design.

Return Shipping

If a defect is confirmed, we cover insured return shipping.
If the ring requires resizing due to wrong size provided, the customer may be responsible for postage.

Contact Details: 

Email: info@diamondsforeveryone.com.au
Phone: +61 406 676 660